WhatsApp automation for service businesses.
ChatSevai answers your customers on WhatsApp, collects their details and files, confirms payments and sends updates automatically — while your team manages every request from one simple dashboard.
A product of Paperkappal Technologies
How it works
From "Hi" to done, in one chat
Say Hi on WhatsApp
Your customer messages your business WhatsApp number and picks what they need.
Share details & documents
ChatSevai asks the right questions step by step and collects details, photos or files in the chat.
Confirm payment
The customer pays by UPI or a payment link and shares the reference. Your team confirms it in one click.
Updates till it is done
Status updates and the final result are sent back in the same WhatsApp chat.
For customers
Simple as sending a message
- No app to install — everything happens on WhatsApp
- Tamil and English support
- Clear, step-by-step questions for every service
- Blurry photo check before files are sent
- Application status updates and reminders
For your team
Run every request from one dashboard
- Dashboard to manage customers and applications
- Set up your own services, questions and required files
- Payment verification and application tracking
- Processing-time targets for each service
- Reports and WhatsApp usage overview
Who it's for
Built for businesses that run on enquiries
You can add your own services and questions any time - no coding needed.
About ChatSevai
ChatSevai is a product of Paperkappal Technologies. The website chatsevai.com is owned and operated by Paperkappal Technologies.
| Product / brand | ChatSevai |
|---|---|
| Product type | WhatsApp automation software (SaaS) |
| Legal entity | Paperkappal Technologies (Sole Proprietorship) |
| GSTIN | 33BUSPA2953H1ZM |
| Udyam (MSME) | UDYAM-TN-24-0161176 |
| Product website | chatsevai.com |
| Company website | paperkappal.com |
| Registered address | No.181/1B2A, Plot No 798S, 2nd Street, Grahapravesam Nagar, Periyapalayam, Thiruvallur District, Tamil Nadu - 601102, India |
| info@paperkappal.com | |
| Phone | +91 99442 14018 / +91 88384 79068 |
Bring your customer service to WhatsApp.
Talk to the Paperkappal team to set up ChatSevai for your business.